Terms of Service
Last Updated: April 10, 2026
These Terms of Service ("Terms") govern access to and use of Human Jukebox (the "Service"), including performer dashboards, public event pages, song request features, tipping features, and related services (the "Company," "we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms.
1. Definitions
- "Service" means Human Jukebox's websites, apps, event pages, and related services.
- "Performer" means a user who creates and manages event pages and settings (including tipping/request settings) for live performances.
- "Guest" means a person who visits an event page to submit a song request, leave a tip, or view information.
- "Account" means a registered Human Jukebox account.
- "Event Page" means a public or semi-public page created for a performance or event.
- "Content" means information you submit or display through the Service (for example: performer name, bio, repertoire, event details, guest messages).
2. Eligibility and Authority
You represent and warrant that:
- You are at least eighteen (18) years old; and
- If you use the Service on behalf of a band, venue, or other entity, you have the authority to bind that entity to these Terms.
3. Accounts and Access Control
- You are responsible for all activity conducted under your Account.
- Login credentials must be kept confidential and secure at all times.
- You must promptly notify us of any unauthorized use of your Account.
4. Permitted Use
You may use the Service only for lawful purposes and in accordance with these Terms.
You may not:
- Reverse engineer, decompile, or attempt to extract source code;
- Circumvent access controls or security measures;
- Interfere with system integrity, security, or availability; or
- Use the Service to store or process unlawful or prohibited content.
5. Your Content
- You retain your rights in the Content you submit.
- You grant us a limited, worldwide, non-exclusive license to host, process, reproduce, and display your Content as needed to operate and improve the Service, including displaying Content on event pages you publish.
- You are responsible for ensuring you have the rights to any Content you upload or display (including music-related text, images, and messages).
6. Tips, Payments, and Stripe
- Tips and other payments (if enabled) are processed by third-party payment processors (for example, Stripe).
- We do not store raw payment card data. Payment information is handled by the payment processor under its terms and policies.
- You are responsible for complying with any payment processor terms that apply to you (including Stripe Connected Account requirements, if applicable).
7. Service Availability
- The Service is provided on a commercially reasonable basis.
- No uptime or availability guarantee is provided unless expressly agreed in writing.
- Scheduled maintenance may occur with reasonable notice.
8. Security Practices
The Company employs reasonable security measures, including:
- Industry-standard password hashing
- HTTPS/TLS encryption
- Restricted internal access to production data
- Reputable cloud infrastructure providers
No system is completely secure, and use of the Service is at your own risk.
9. Termination
We may suspend or terminate access to the Service:
- For violation of these Terms;
- To comply with legal obligations.
Upon termination:
- Access to the Service will cease; and
- Customer Data may be deleted after a period of 6 months.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL IMPLIED WARRANTIES.
11. Limitation of Liability
To the maximum extent permitted by law:
- User, on behalf of yourself, your personal representatives and your heirs, hereby EXPRESSLY AGREE TO WAIVE AND RELEASE THE COMPANY FROM ANY AND ALL CLAIMS (INCLUDING THOSE IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTORY AND/OR ANY OTHER GROUNDS), INCLUDING WITHOUT LIMITATION CLAIMS FOR OR RELATING TO ANY ACCIDENT, PERSONAL INJURY, PROPERTY DAMAGE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER AS A RESULT OF USING OUR SERVICES OR PRODUCTS, including those caused solely or in part by the negligence or omission of any of the Company; and
- Total liability shall not exceed the fees paid by you to us in the twelve (12) months preceding the claim (if any).
12. Indemnification
User agrees to indemnify and hold harmless the Company from all claims arising out of:
- Your misuse of the Service;
- Your violation of these Terms; or
- Your violation of applicable law.
13. Governing Law and Venue
These Terms shall be governed exclusively by, and construed in accordance with, the laws of the State of Minnesota, without regard to its conflict of laws principles. If any dispute arises under or related to this Agreement, the state and federal courts situated in Hennepin County, Minnesota, shall have sole and exclusive jurisdiction over any alternative dispute resolution proceeding or litigation regarding the same.
14. Changes to Terms
We may update these Terms from time to time. Continued use of the Service constitutes acceptance of the updated Terms.
15. Contact
Human Jukebox
Email: info@human-jukebox.com
Address: 4665 S. Lake Sarah Dr., Maple Plain, MN 55359
Acceptable Use Policy
You agree to use the Service only for lawful and authorized purposes.
You may not:
- Access systems or data without authorization;
- Circumvent security or access controls;
- Disrupt or degrade system performance;
- Upload unlawful or unauthorized data;
- Manipulate audit logs or records;
- Reverse engineer or abuse system resources.
We may suspend or terminate access if we reasonably believe this policy has been violated or that use poses legal, security, or operational risk.